About Your Privacy
The following outlines XenoPort, Inc.’s Internet Privacy Statement regarding your use of our Web site.
XenoPort is aware of our visitor’s concern for privacy when using this Web site. We want to give our Web site visitors the opportunity to know what information we collect about them and how they can limit the use of individually identifiable information beyond the purposes for which they first provided it. At all times, however, we reserve the right to disclose information where required by law or to comply with valid legal processes (such as a search warrant, subpoena, or court order), to protect the company’s rights or property, including, without limitation, the right to transfer the data in the event of a transfer of control of XenoPort or the sale of substantially all our assets, or during emergencies when safety is at risk.
Data We Collect and How We Use It
If you request company information through XenoPort.com, we will collect personally identifiable information such as your name, address, phone number, e-mail address, survey information, Web site registrations or any other information that might reasonably be used to identify you individually. We collect personally identifiable information from Web site visitors only when it is voluntarily provided. The personal data you provide is considered private and confidential. It will be collected by a third-party vendor that acts as a hosting service for our Web site. This information may also be retained by an outside vendor for storage purposes. We will not sell, rent or exchange your personally identifiable information with unaffiliated entities without your express consent to such transfer.
We may also collect information obtained from you on registration forms used to process your requests for services and information, such as contact information (name, address, e-mail address), password, username or code, age, date of birth, gender, ethnicity and medical condition. This registration information may also be gathered if you register for certain services via fax or mail. We may use this information to send you a welcoming e-mail to verify your username and password, Web site updates, special offers, notices regarding relevant medical conditions and treatment, or other information responsive to the data that you provide to us. Additionally, we may refer to your personally identifiable information to better understand your needs, to improve our Web site and our services, or to send updates or notices about our company and the products we offer that we think may be of interest to you.
We may also combine the personally identifiable information you provide with other generally or publicly available information to help us identify visitors’ preferences or interests. We may use the information to improve the content of our Web site or our products and services. Again, we do not sell, rent, or otherwise share with unaffiliated entities any personally identifiable information we collect unless you are first notified and expressly consent to such transfer.
Non-Personally Identifiable Information
Our Web server captures the Internet Protocol (IP) addresses of each connection to our Web site and the specific Web pages visited during that connection. An IP address is a number assigned to your computer by your Internet Service Provider so you can access the Internet. It is generally considered to be non-personally identifiable information because in most cases it changes each time you connect to the Internet. IP addresses may be used to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to the Web site, and administer and improve the Web site. Although the IP address and related information collected is stored in the server log files, no individual is authorized to access those files for any purpose other than system maintenance. We may also use this information to help improve our Web site and our services by better understanding our audience. We may also collect non-personally identifiable information in aggregate form to track data such as the total number of visitors to each page of our Web site, and the domain names of our visitors’ Internet Service Providers. We may use this information, which remains in aggregate form, to understand how our visitors use our Web sites so that we may make them better.
XenoPort does not knowingly collect any personally identifiable information from children under 13 years old through this Web site. However, if the parent or the guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us to request that this information is deleted from our files. Anyone under 18 years old should seek their parent’s or guardian’s permission prior to using or disclosing any personal information on this Web site.
How You Can Control and Update Data About You
Updating Contact Information
We want to be sure that we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe that your contact information needs to be updated, you can contact us to correct or update your contact information. You may choose at any time to remove your name, telephone number and postal and e-mail addresses from the list we use to send notices or updates and elect not to receive correspondence from us by contacting us.
Data Integrity and Security
We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our Web site and to protect your information from loss, misuse and unauthorized access, disclosure, alteration or destruction. All information transmitted to this Web site is secure to the extent possible using existing technology. You should keep in mind, however, that no Internet transmission is ever 100% secure or error free. In particular, e-mail sent to or from this Web site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this Web site, it is your responsibility to safeguard them.
We use “cookies,” a standard technology that is used by many Web sites. A cookie is a small piece of data that is sent from a Web server to a Web browser and stored locally on the user’s machine. The cookie is stored on the user’s machine but is not an executable program. Cookies are managed by your browser. They enable us to track each time you revisit our site. If you do not want us to be able to track your visits to our site, you can disable cookies by turning them off in your browser.
This Web site may provide links to other Web sites as a service to our visitors. These are Web sites we believe may have helpful information. However, we do not endorse, and are not responsible for, the content of third-party Web sites. Nor does XenoPort have any control over information you may choose to provide to those Web sites.
Questions about the XenoPort Internet Privacy Statement, maybe be directed to: XenoPort, Inc., 3410 Central Expressway, Santa Clara, CA 95051, USA, attention: Compliance Officer or call 1 (408) 616-7200.